Awards for Congress Hotel

AA 2 STAR HOTEL MEMBER of EHA

AA 2 Star Hotel

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

Member Of EHA

The Eastbourne Hospitality Association encourages membership from all sectors in Eastbourne to put forward their views for the Development of Eastbourne's Tourism and Trade. We have representation from Hotels, Restaurants, Self Catering, Trade and Attractions. Working together, improving and maintaining strong bonds with Eastbourne Borough Council and the Chamber of Commerce to become a united force for the good of Eastbourne!

Additional information on this classification scheme is available from Eastbourne Hospitality Association.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Has a ramp

Entrance

  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Good contrast between the floor and wall
  • Yes
    Lift equipped with verbal floor announcements
  • Yes
    Clear surfaces such as glass doors have contrast markings
  • Yes
    Guest information available in large print (14pt and over)

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Vegetarian

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Separate shower unit with support handrails available
  • Yes
    Separate shower unit with fixed shower seat or shower chair available
  • Yes
    Bath with support handrails available
  • Yes
    Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • Yes
    Bathrooms available that have been specially adapted for wheelchair users

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities