Awards for Arden House

Member Of EHA

The Eastbourne Hospitality Association encourages membership from all sectors in Eastbourne to put forward their views for the Development of Eastbourne's Tourism and Trade. We have representation from Hotels, Restaurants, Self Catering, Trade and Attractions. Working together, improving and maintaining strong bonds with Eastbourne Borough Council and the Chamber of Commerce to become a united force for the good of Eastbourne!

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesLounge
  • YesGood contrast between the floor and wall

Bedrooms

  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)

Entrance

  • YesSteps to the main entrance
    • 8
      Number of steps to entrance
    • YesHandrail by steps
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesStaff have had disability awareness training