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Hydro Hoteladd to shortlist

Hydro Hotel

Hydro Hotel

Hydro Hotel
  • AA 4 Star Hotel
  • Member Of EHA
  • Self-assessed Accessibility Information

Hotel with 82 rooms £43-£160 prpnb


Mount Road,
East Sussex,
BN20 7HZ

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Availability updated on 7 Feb 20 at 23:14

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Hannah Francis

Mount Road,
East Sussex,
BN20 7HZ


Mount Road,
East Sussex,
BN20 7HZ


81 bedrooms with dramatic sea views over the English Channel and towards Beachy Head. The Hydro Hotel is the nearest to the South Downs Way and within walking distance of the start of the 100 mile route through the South Downs National Park. The hotels features 2 restaurants, the Crystal and Conservatory, and guests may relax in our luxurious lounges. Facilities include an outdoor pool, Croquet and putting green.

Celebrating over 120 years of fine cuisine and exceptional personal service, the Hydro Hotel is renowned for exceeding our guests' expectations. The Crystal Restaurant serves a more traditional cuisine with all dietary requests catered for. The Conservatory, with views over the grounds and the sea, offers a more brasserie informal setting for guests to enjoy. Full lounge and room service menus provide either formal or informal meals and light dishes according to your appetite and preference.

The Hydro Hotel has 4 private dining and meeting rooms which regularly accommodate small celebrations and intimate parties or conferences from 10 to 120 guests. Exclusive use is also available for those special larger events.

Children welcomeLicenced (table or bar)Packed lunches providedSpecial diets availableLounge for residents' useLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesChristmas special programmeTravel agent bookingsSnacks/afternoon teaBaby listening serviceRegular entertainmentPrivate parkingGardenDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelephone (public)Television availableSwimming pool - outdoor onsiteFishingGolf available (onsite or nearby)Restaurant open to non-residentsVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementVegetarian diet availableDesignated smoking areaWiFi or internet accessAir conditioningCoach parties welcomedEuros acceptedEvening mealsHairdryerHigh chairs availableCots availableStaff fluent in FrenchStaff fluent in SpanishOn street/public parking

Spacious lounges and a large conservatory overlooking the hotel garden and sea are a particular feature of this well established hotel. Ample parking is available.


Alone R W
United Kingdom
07 August 2018
Rated as 5 out of 5

“Single Traveller Short Break”

This was my first solo visit to a hotel for several years and this time for pleasure not work. I had a slight concern that I might be made to feel an inconvenience, put to the side in the restaurant, ignored at the bar etc. When travelling for work this was a common occurrence. However, at the Hydro, the predominant feeling gained from all members of staff was one of their desire to make me welcome and ‘at home.’

This started from my arrival where a warm greeting was received from Reception. Then, following a particular request from me, the duty manager sorted out my requirement in minutes and with no sense of aggravation that might have been expected in other establishments. I was very very impressed and grateful.

I have read comments on here about decor of the hotel. I must admit that this isn’t a predominant concern to me. Suffice it to say the public areas give a sense of quality and the bedroom of comfort. Since I used the Hydro as a convenient base this latter word, comfort, was what I most wanted. And I got it.

The room had everything I needed with a well appointed bathroom, comfortable bed, plenty of tea (including chamomile), coffee (including decaf), drinking chocolate and biscuits. What was particularly useful was a blind that could be pulled down to keep the sun out whilst still allowing air to pass through from the open windows (which, brilliantly, were not restricted opening). This was in addition to curtains.

Each day the room was cleaned and tidied by a most delightful lady who obviously carried the ethos of the hotel of excellence and customer service.

Breakfast was a highlight. The selection of cereals and other buffet items (pastries, meats, cheese, yoghurt), was excellent and the level of staff numbers and attention meant that you were always focussed upon rather than being left to feel awkward. What was good, given my opening comments, was that I was able to choose my table rather than being put to one side. Oh, and there were several other single visitors too.

Drawing to a close, one of the final things to say is that the other residents of the Hydro were incredibly friendly and I had some good conversations with them.

Also, the situation of the hotel was perfect. Near to Eastbourne town centre but not in it (easily walkable and I am not a walker but I did it), and close to attractions like Beachy Head et al.

Would I return? I certainly hope that I do and as soon as possible. I hope, if you decide to stay here that you enjoy it as much as I did. You will be well attended to and made to feel welcome.

Rated as 5 out of 5 Rated as 5 out of 5 Rated as 5 out of 5 Rated as 5 out of 5 Rated as 5 out of 5
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See location of Hydro Hotel on Google mapsSee location on Google maps

Map reference: OA 607780  Lat: 50.75755 Long: 0.27701

Follow A22 until joining A259 Upperton Road. At roundabout by railway station turn right into Grove Road. At the end of Grove Road bear right into Meads Road and follow this road until you reach St.Johns Road. Turn left and follow until you reach Mount Road on the right. The hotel is situated on the right.


  • Children welcomeChildren welcome
  • Licenced (table or bar)Licenced (table or bar)
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Lounge for residents' useLounge for residents' use
  • Laundry/valet serviceLaundry/valet service
  • Night porterNight porter
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Christmas special programmeChristmas special programme
  • Travel agent bookingsTravel agent bookings
  • Snacks/afternoon teaSnacks/afternoon tea
  • Baby listening serviceBaby listening service
  • Regular entertainmentRegular entertainment
  • Private parkingPrivate parking
  • GardenGarden
  • Disabled facilitiesDisabled facilities
  • Central heatingCentral heating
  • Laundry facilitiesLaundry facilities
  • Electric shaver pointsElectric shaver points
  • Telephone (public)Telephone (public)
  • Television availableTelevision available
  • Swimming pool - outdoor onsiteSwimming pool - outdoor onsite
  • FishingFishing
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
  • Vegetarian diet availableVegetarian diet available
  • Designated smoking areaDesignated smoking area
  • WiFi or internet accessWiFi or internet access
  • Air conditioningAir conditioning
  • Coach parties welcomedCoach parties welcomed
  • Euros acceptedEuros accepted
  • Evening mealsEvening meals
  • HairdryerHairdryer
  • High chairs availableHigh chairs available
  • Cots availableCots available
  • Staff fluent in FrenchStaff fluent in French
  • Staff fluent in SpanishStaff fluent in Spanish
  • On street/public parkingOn street/public parking

Spacious lounges and a large conservatory overlooking the hotel garden and sea are a particular feature of this well established hotel. Ample parking is available.

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities


  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesBath with support handrails available
  • YesWCs with handrails available
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users


  • YesEntrance well lit


  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan


  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities

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