Awards for Grand Hotel

AA 5 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available here.

Green Tourism Silver Award

A Green Tourism award shows that a business has been independently assessed and certified, so you can choose the greenest option with confidence. Businesses which meet Green Tourism standards receive a Bronze, Silver, or Gold award based on their level of sustainability. Green Tourism is validated by ICRT on behalf of VisitEngland, VisitWales, VisitScotland and Northern Ireland Tourism. Additional information on this certification scheme can be found here.

Additional information on this classification scheme is available here.

Member Of EHA

The Eastbourne Hospitality Association encourages membership from all sectors in Eastbourne to put forward their views for the Development of Eastbourne's Tourism and Trade. We have representation from Hotels, Restaurants, Self Catering, Trade and Attractions. Working together, improving and maintaining strong bonds with Eastbourne Borough Council and the Chamber of Commerce to become a united force for the good of Eastbourne!

Additional information on this classification scheme is available here.

Investors In People

Investors in People is a flexible and easy to use standard which helps organisations transform their business performance.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesOne or more bedrooms
    • YesLounge
    • YesBar
    • YesSwimming pool
    • YesGym/leisure centre
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities

Bedrooms

  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
    • YesWet room
  • YesBath with support handrails available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesSteps to the main entrance
    • 3
      Number of steps to entrance
    • YesHandrail by steps
  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesOrganic
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities
  • YesStaff have had disability awareness training